What's so HEAVY about HCSS
January 23, 2018
What's so HEAVY about HCSS
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- HeavyBid
- HeavyJob
- HCSS Dispatcher
Overall Satisfaction with HCSS
HCSS is primarily used at our organization by our Underground group. The primary product we use is HeavyBid for estimating new projects as well as large change orders on existing projects. While we have licensing for both HeavyJob and Dispatcher also we have not had much success utilizing them to their full potential due to internal company issues. Overall HCSS provides a robust project management solution allowing for the information to flow freely from the estimators to the project teams.
Pros
- HeavyBid integrates well with our accounting system and has reduced my budget development time significantly from our previous software.
- HeavyJob's ability to capture field information from a mobile device is key to future success in the industry. There are several other platforms which provide the ability to capture field data but to date I have yet to find one as robust and user friendly.
- HCCS's customer service is the cornerstone of my continued support of the software. I have contacted them several times after hours only to be greeted by a knowledgeable PERSON. The ability to converse with someone who knows the product and how to resolve issues without being on hold or speaking to a computer is invaluable.
Cons
- HeavyJob is not envisioned to be an accounting system by the developers. Eventually more auditing capabilities will be needed.
- Custom reports are expensive.
Comments
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