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Good product
December 03, 2022

Good product

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Heap

We want to see what is happening in our products and assess the users experiences. We wanted to see what features they are using most and which features are used least.
  • Provide insights
  • Tracking
  • Segmentation
  • Hard to setup
  • Easier to see dashboards

Do you think Heap delivers good value for the price?

Yes

Are you happy with Heap's feature set?

Yes

Did Heap live up to sales and marketing promises?

Yes

Did implementation of Heap go as expected?

Yes

Would you buy Heap again?

Yes

We are able to gain insights from our users experiences with the features and also their segmentation. Based on the insights, we can fine tune our product and see improvement in the experience