Value for Money High End Community
May 08, 2022

Value for Money High End Community

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Higher Logic Community

  • Customer Engagement.
  • Leaderboard for Users.
  • Ranking and Roles facility.
  • We cannot easily replace or edit the search functionality.
  • Customization is allowed but with limited scope.
  • We can add localization in the latest versions but still, there are lots of limitations with it.
  • Great Customer Engagement Features.
  • Users rank based system and Gamification.
  • Users Role based enhancements.
  • Increased Customer Engagement.
  • Fulfilled business requirements.
  • Increased the users base and replies or solutions count in the community.
Higher logic is comparatively cheaper than Khoros Communities and has lots of features.

Do you think Higher Logic Thrive delivers good value for the price?

Yes

Are you happy with Higher Logic Thrive's feature set?

Yes

Did Higher Logic Thrive live up to sales and marketing promises?

Yes

Did implementation of Higher Logic Thrive go as expected?

Yes

Would you buy Higher Logic Thrive again?

Yes

We use Higher Logic Community for building communities for our customers, it is cost-effective as compared to other competitors in the market and offers a lot of customizations and Out of the Box features, we can quickly add from the palette given. Also, we can redesign and customize the community as per the business requirements of the company. A limitation is we have fewer options for localization of community in different languages.