So many high fives for Highspot
March 24, 2017
So many high fives for Highspot
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Highspot
We use Highspot as a sales team to 1) share and organize content internally and 2) streamline how we share content and business cases with our customers. It allows our team to collaborate and improve how we message and present our product/services. As individual sales reps, Highspot provides unparalleled visibility into who and how prospect are engaging with the materials we send them. For our prospects, they're able to access, share, and download content with links or preview emails so their inboxes don't get clogged with big files.
- Notification and clarity into engagement of content. I get an email notification and platform update when someone opens a PDF and I can see in real-time what page they view and for how long.
- Search function.
- Customer Service. The Highspot team is quick to respond, asks for feedback, and is continually making their tool even better.
- Super simple. It's easy to train users.
- The zoom in/out is a little wonky.
- If a tab is left open, the counter continues to mark this as a view. This is the person and not Highspot. I'm pretty sure they've added a kill switch, I don't get notifications of people viewing slides for 10+ hrs anymore.
- I know who to focus my attention on and what to address depending on what someone views.
- If someone hasn't reviewed their slides, chances are we need to do that together. I don't just go off blind trust.