Does what it should!
October 03, 2019

Does what it should!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Highspot

HighSpot is how we surface our internal and external documentation relating to our product. We've built sections for each department to house the information they need.
  • Great visualization for your documents.
  • Great customization to create spaces for your employees to find the content they need.
  • Great keyword searching.
  • Uploading and tagging documents are sometimes cumbersome.
  • Side menus don't always show the things I want to see and don't allow for much customization.
  • Finding and sharing documents with clients has been easier than ever.
  • Sharing documents with clients via HighSpot allows us to know how much time the client has spent engaging with your content. Because of that, our content has improved.
I've never had to work with HighSpot support.

Do you think Highspot delivers good value for the price?

Not sure

Are you happy with Highspot's feature set?


Did Highspot live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Highspot go as expected?


Would you buy Highspot again?


HighSpot is a great place to surface documents that you already have in-house. HighSpot is not a great place to create new documents for sharing.