Can't Imagine My Day-To-Day Without Highspot
August 30, 2019

Can't Imagine My Day-To-Day Without Highspot

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Highspot

Highspot is used internally to house our content marketing material, case studies, and internal documents that we use for reference. It is well organized so that different teams have their own material to look at, easily search for any documents in relation to what I need answers on, and to link and track documents that I send out internally to understand what my prospects are looking at the most.
  • Highspot organizes internal content extremely well, making any company resources easy to find.
  • Highspot has great analytics and insights on link tracking for the content you send out externally.
  • Highspot is great for the integrations it has with SSO and gmail.
  • Highspot can be a bit difficult to navigate at times due to how much material can be stored. At times it's just a bit overwhelming
  • I find it a bit cumbersome to add additional content into Highspot.
  • Pitching content is not as simple as it could be. Being able to add templated snippets would be useful.
  • Highspot is great for understanding what my prospects are looking at when I send them information due to the tracking analytics.
  • Highspot allows me to easily access case studies, pricing and product FAQ's, making it easy to get information over to my prospects.
  • Highspot allows me to combine certain pages from separate documents, allowing me to send aspects of different documents that are applicable to my prospects, rather than sending four different documents that they will likely not look at.
I use Highspot every day. It is basically my go-to spot to find anything I need to know about the product, like pricing and internal processes. It also helps me provide value-added emails to my prospects with extreme ease. Without Highspot I would not have the current success that I have right now in sales.
We have internal people who manage Highspot that are so well trained on the product that it must come from the customer success manager from Highspot. The platform is basic and pretty straightforward to use, meaning that there is not that much help or assistance needed on an ongoing basis.
Highspot is well suited for organizations who have lots of internal documents that people constantly need to be referencing. It's especially good for companies with 200+ employees so that people don't have to constantly ask, "where do I find this content?"
Highspot is not as well suited for small organizations that have fewer internal documents and employees.