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A great tool for a Sales team, but not well-suited for localized content
December 18, 2019

A great tool for a Sales team, but not well-suited for localized content

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Highspot

Highspot is being used by our Sales and Marketing departments. We use this tool to share assets with the aforementioned teams, and to allow them to share them back with their partners or customers.
  • Highspot makes it easy to share content both internally and externally.
  • Highspot allows the tracking of your asset after it has been sent to your customer (pitching functionality).
  • The tool is not designed for localized assets. Although we are able to host localized assets on the platform, there should be an option to switch from an English version to a localized version (e.g. French) more easily, for example with a drop-down menu.
  • I do not have specific numbers to share.
I only gave an 8 because I requested multiple times, over the last 2-3 years, to create a better user-experience for regional teams using localized assets, but these issues still haven't been addressed.

Do you think Highspot delivers good value for the price?

Not sure

Are you happy with Highspot's feature set?

Yes

Did Highspot live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Highspot go as expected?

I wasn't involved with the implementation phase

Would you buy Highspot again?

No

Highspot is well-suited for Sales professionals who want to engage their prospects/customers through content, as it allows them to share and track their engagement. It is also suited for content sharing among teams, and has easy-to-use remixing functionalities. However, the tool is not well-suited for regional teams who use localized assets, since there is no option to switch from an English version to a localized version (e.g. French), making it difficult/more time-consuming for non-English sales reps to locate an asset in their preferred language, after they have found it in English.