Lightweight, Easy-to-use Tool to send Large Files via Email
November 16, 2018

Lightweight, Easy-to-use Tool to send Large Files via Email

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hightail

Our agency often sends large files to prospects and clients that are too large to attach to emails. While we leverage Dropbox for collecting and sharing many files, Hightail is useful when we need to send over a single, large document and we need to be able to track when the email is received and when the document is downloaded. This is especially useful for proposals, statements of work, etc.

Pros

  • Easily send a large PDF to a contact
  • Track when the email is received and when the document is download, even if more than one person downloads it
  • Website is fast and it doesn't take long to upload and send files

Cons

  • It would be nice to track who is downloading, not just unknown.
  • Files often expire within a few days, it would be nice if they lasted longer. We sometimes have to resend if the client didn't click right away.
  • We use Hightail for sending out proposals to prospects. It is a major part of that process for us.
  • Hightail is one of the first touchpoints a client has with the agency.
Hightail has the specific features we were looking for and makes it super easy to send large files over email. Its cost and ease of use makes it our preferred solution for sending large files. It doesn't have all the features of Dropbox, but is also lighter weight and tasks can be accomplished faster.
HighTail is an easy solution for sending large files and not requiring the contact to have an account in order to download the file. It offers one-click downloading of the files which makes it really easy on the contact. If you are just looking to send files and track their whereabouts, this is a great solution.

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