Updated November 02, 2016


Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HipChat

It's being used as a group chat across the whole organization between different departments. It address all technical business problems we experience.
  • Quick
  • Stays connected
  • Fairly easy to navigate
  • Constant updates on who is logged in and out
  • If I check the box to stay logged in, it will still log me out
  • group chat
Hipchat is good with an internet version available but it has more unnecessary messages.

HipChat (discontinued) Feature Ratings

Mobile Access
Not Rated
Not Rated
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Video files
Not Rated
Audio files
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

HipChat Reliability

HipChat copes very well with the growing amount of work and data our company runs through it and we rarely ifever have issues.

Integrating HipChat

It was not difficult to learn how to use, but like anything new it takes some getting use to. I did not understand all the little shorthand things you could type to get different stats for our call center. Some people caught on quicker and liked it more than others. I just feel like there was so many there should have been a key of some sort.