HireRight is User Friendly!
August 16, 2016

HireRight is User Friendly!

Caitlin Callahan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HireRight

HireRight is used in our Human Resources, Recruiting, and Contracts Departments. We use HireRight for background checks and drug screenings. HireRight can be used for background checks, drug screenings, I9 compliance, and more. Having HireRight helps the business by having everything in one place and easily accessible.
  • Support: online live chat, email, and phone. This makes it so much easier to get help when you need it in whatever way is most convenient for you.
  • Giving detailed updates on pending checks. When I go look to see why a check is still pending there are notes with dates and times detailing what they are waiting for or what has been done.
  • HireRight is usually pretty quick on turn around time.
  • Aan area to put in notes/comments on background checks.
  • More report options.
  • Improved our turn around time
We have used 2 or 3 other background check companies and I like HireRight because they are the easiest to get in touch with someone when any help is needed. The website is user friendly and you can easily check what is pending, what is completed, etc., across users. They are also much faster than the previous companies we worked with.
HireRight is able to do international background checks (criminal, employment, and education) and since we have a lot of applicants who are from out of the country it makes it so much easier and is a time saver!

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