Item: HireVue
Rating: 8
Author: Verified User

Overall Satisfaction with HireVue

Use Cases and Deployment Scope

Our company has an extensive interview process including a phone screen and at least two in person interviews. This can prove to be a lengthy process and we found that we would often lose candidates along the way. We began using HireVue as a solution to expedite the interviewing process as candidates can perform the interview based on their schedule. It has been great for us so far! We've also received positive feedback from our candidates.

Pros and Cons

Pros

The interface for both us and the candidates is very user friendly.
We are able to upload videos of ourselves asking the questions which makes it a more human experience than just talking to a written question.
We can have multiple people within our organization view and rate a candidate. HireVue even calculates all the data so we have a big picture of how the candidate rated overall.

Cons

Some candidates have complained about not receiving the interview invitation from HireVue. We've had to resend a number of times, with most claiming that emails from HireVue ended up in their spam folder.

Return on Investment

HireVue has helped expedite our interview process exponentially.
All of our employees hired in the last year have all gone through the HireVue platform and we have been happy with the results.

Alternatives Considered

HiringThing

We use HiringThing to manage our job and candidate database. It pulls all the people that have applied through our company website, LinkedIn and job positing sites. Candidates from there that make it through our phone screen are then sent on to HireVue to complete the digital interview. As we use both services differently we don't really compare the two.

Other Software Used

HiringThing, LinkedIn Talent

Likelihood to Recommend

I think HireVue is a great tool for any business. However, I don't think it should be the only tool you use during the interview process. We start our process by having a quick phone conversation with the candidate to gauge their seriousness about the position. If we skip that part we often find that candidates dismiss the HireVue request wondering if it is a real person watching on the other end. Additionally, we always conduct an in person interview as the final step before being hired. However, the HireVue platform is great for narrowing it down to only our top candidates.

HireVue Feature Ratings

Comments

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Nicole Frisbee
(Vendor Representative) commented 9 years ago
Thanks for reviewing HireVue! We appreciate it and take your feedback very seriously. We are happy that we are helping you save time, money, and good candidates. We like to see HireVue used as a first step in the interview process. Face-to-face interviews are definitely recommended for bigger positions, and for more lengthy interview processes. We recommend that all candidates who will be receiving the HireVue email to check their spam folders/filters to see if the HireVue email gets lost there. Some email services have higher 'security' and a hire spam archiving rate. Our 24/7 support team is her for you and your candidates if you need assistance with anything, or just a confidence boost! try.hirevue.com/contact-us Also, follow us on Twitter @HireVue, Instagram, Facebook, Google+ and LinkedIn for some awesome HR content! - Nicole

From Zero to Hired!