Item: HireVue
Rating: 9
Author: Kara Kintz

Overall Satisfaction with HireVue

Use Cases and Deployment Scope

We use HireVue for hiring decisions across the board touching all departments, both part-time and full-time roles. It helps decision makers with the first step of the interviewing process, getting to know a little about candidate so they can decide whether they would be a good fit for the role. Good indicator of communication and sales skills.

Pros and Cons

Pros

Provides communication and social skills
Provides background and experience of candidate
How comfortable they are trying this new platform

Cons

Sometimes makes candidates very nervous and mess up causing them not to be selected by manager
Candidates sometimes don't follow through with completing interview because it is a new platform for them, causing them not to be in pipeline
Buffering often occurs on either candidate or our end, making it frustrating to get through the interview

Return on Investment

Definitely faster turnaround time of managers reviewing and pulling trigger to onboard candidates
Better quality of candidates being sent to managers for review
Overall more dependability in workforce, taking the extra step to make a good first impression

Alternatives Considered

have not used anything but HireVue

Other Software Used

Oracle HCM Cloud (including Taleo)

Likelihood to Recommend

We hire remote around the country making it impossible for our managers to do a face to face interview and this is a great solution.
Probably less appropriate for full time exectutive roles.

HireVue Feature Ratings

Comments

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Nicole Frisbee
(Vendor Representative) commented 9 years ago
Hi Kara! Thanks so much for reviewing HireVue. We appreciate it and glad you're on board with us! ActionLink is a fantastic customer and we're happy that you're happy with us. We understand that not everyone is going to like doing a digital interview. However, we offer unlimited practice questions before each On Demand interview that helps candidates become more confident and comfortable before doing their interview. We also have 24/7 support in case something goes wrong, or the candidate just needs some words of advice: try.hirevue.com/contact-us Unfortunately, we realize that technology isn't the most reliable, and we apologize for that. Buffering can happen in an unstable internet environment. We recommend all candidates and recruiters plug in with an ethernet cable to make sure the videos play seamlessly. Again, contact our support team through phone, email or chat if you ever need assistance. Follow us on Twitter, Instagram, Google+, LinkedIn and Facebook for awesome HR content! - Nicole

HireVue is a must for any company! Truly worth it