Item: Hootsuite
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

I often don't have the time to schedule across several platforms manually. This software helps with managing my comms in bulk. It has many useful features that I find help with clarity and reminding of the essentials like hashtags. It is simple to use and works well for all the different platforms.

Pros and Cons

Scheduling
Drafting
Connecting to all accounts

Saved hashtags
Auto-populating posts
Feeds from podcasts

Return on Investment

Saves time
One place for data and reporting

Support Rating

Not used them for general usage

Key Insights

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Likelihood to Recommend

Most organisations need it unless they are a small businesses. In which case, I'd recommend free software or doing it manually. I am not fond of CRM companies offering social management as they have few features, unlike Hootsuite. I think Esmeedee is addressing the pain points of Hootsuite but they lack user experience as it can be clunky.

Good for busy managers

Software Version

Overall Satisfaction with Hootsuite