Hootsuite is sweet for the new user
Updated August 22, 2023

Hootsuite is sweet for the new user

Brenda Baker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite

I use Hootsuite to currently schedule all of our social media. I love that I can schedule up to 30 days out and don't have to think about it on a daily basis - it is a lot of work but being able to set aside one day a month is priceless. I really appreciate the analytics sharing of the best time to post - I use that the majority of the time. I also appreciate the publisher screen that shows me how each post will look next to each other. I also love that I can cover IG and FB in one joint post.

Pros

  • Best posting time Analytics
  • Broad look at "bulk" posting
  • Opportunities on multiple forums

Cons

  • I wish there was a resizing option for files that are too large
  • I wish there was an option to view the posts set up like Instagram in the 12 view
  • I wish there was a "memory" template for hashtags or other content that is used on a regular basis.
  • Hootsuite has positively impacted our business as it has made it easy to post daily
  • Content engagement has increased due to consistent posting.
  • Social media is a large part of our marketing portfolio and Hootsuite has made my job significantly easier and better.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

I love using this posting scheduler - it is really easy to learn and use whether posting on a daily or weekly basis. It is helpful with posting times and showing publishing dates. I believe it is a great option for scheduled posting.
I also love that it gives suggestions for the best posting times and offers further analytics should I want to explore those.

Hootsuite Feature Ratings

Listening/monitoring ()
Not Rated
10.0
Content planning and scheduling
10
Audience targeting
10
Content optimization
10
Workflow management
10
10.0
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Bulk actions
10
Marketing ()
Not Rated
10.0
Facebook
10
Instagram
10
Pinterest
10
Reporting/analytics ()
Not Rated
Account management ()
Not Rated

Hootsuite Support

It would be nice to have more access for quick nearly unsearchable questions. However the online question/answer chats have answered some questions. I have been new to social media as advertising, new to resizing, new to posting content and could have used a quick chat on several occasions that could have saved me time and sent me on my way.

Comments

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