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HostGator is a great value for the price.
January 18, 2020

HostGator is a great value for the price.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HostGator

My company uses HostGator as our web host. Their services have been exemplary and they have almost 100% uptime. Part of our reason for choosing them was their cPanel access, which I find very intuitive and full of value added features. Our website is WordPress-based, and HostGator makes updating our site a very straightforward process.
  • CPanel access makes accessing my information easy.
  • Adding and deleting sub-sites is simple.
  • Their packages are geared more toward bigger companies.
  • Login process is a bit convoluted, and they bury too many important controls.
  • Allows us to host multiple subsites
  • File uploads take less time
HostGator is packed with much more features than our previous web hosts, and They had a lot of positive reviews. One of the reasons we selected them over some of the others was that even though they were WordPress-friendly, they still allowed us access to more complex features such as the ability to edit our own databases. Bluehost was much too simple.
They have an extensive knowledge base, and when I run into an issue that they have not posted about, it is easy to get in touch with somebody who can help me with my question. They offer multiple points of contact and are very responsive—which, in the rare event I have an issue with my service, is critical.

Do you think HostGator delivers good value for the price?

Yes

Are you happy with HostGator's feature set?

Yes

Did HostGator live up to sales and marketing promises?

Yes

Did implementation of HostGator go as expected?

Yes

Would you buy HostGator again?

Yes

HostGator seems to be geared toward bigger companies. The smaller lighter web packages do not have a lot of value added features, and they do not allow you to add them À la carte. They pretty much force you to take a higher priced package in order to get some of the features that other web hosts we previously used offered free.