Overall Satisfaction with Hotjar
We use it for heat mapping our web app. It helps us know where customers are navigating and clicking on various areas of our web app (we have a mobile app in addition to the web app)
- UI Analytics
- Web release integrity
I've really liked Hotjar for our web app and haven't had a need to look for other products. We've used Hotjar for three years and it gets us the answers we need for our web app UI changes or releases. I've really enjoyed using it.
Do you think Hotjar delivers good value for the price?
Are you happy with Hotjar's feature set?
Did Hotjar live up to sales and marketing promises?
Did implementation of Hotjar go as expected?
Would you buy Hotjar again?
It's useful for installing on a website, web app, or an eCommerce site to know where customers or users are navigating to, what they are clicking, and if new products or new releases are performing as anticipated or not as anticipated. Very easy to use. I think it would be appropriate for any web app, and maybe less appropriate for out-of-the-box eCommerce sites where a team cannot affect UI very easily. It's good if you can move quickly on your own UI.