Overall Satisfaction with HotSchedules
We currently utilize HotSchedules in the Food and Beverage Department. This software allows ease of access and up to the minute communication between staff and management. It allows easy access to availability, time off, and labor forecasting.
- Easy to use
- Accurate forecasting
- Reporting Capabilities
- Messaging
- Does not communicate with other timekeeping operational systems
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Recently, I had questions of getting managers access and how to input staff rates. This was a Sunday and answered within 30 minutes, very helpful!