Excellent Software for Employee Shift Management
March 24, 2017

Excellent Software for Employee Shift Management

Christopher Moran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

We currently utilize HotSchedules in the Food and Beverage Department. This software allows ease of access and up to the minute communication between staff and management. It allows easy access to availability, time off, and labor forecasting.
  • Easy to use
  • Accurate forecasting
  • Reporting Capabilities
  • Messaging
  • Does not communicate with other timekeeping operational systems
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Recently, I had questions of getting managers access and how to input staff rates. This was a Sunday and answered within 30 minutes, very helpful!
We manage 100+ employees in the department. This software helps keep track of specific availabilities, time-off requests, shift approval and swapping, and messaging. This makes scheduling very easy and provides instant updates to changes.