HotSchedules solves scheduling nightmares and much more
May 09, 2017
HotSchedules solves scheduling nightmares and much more
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
We currently use HotSchedules to schedule and manage employees' schedules. We have 6 departments that use the program with a management team that oversees the company-wide scheduling. HotSchedules allows the employee to have a constant digital link to their schedule as well as documentation about changes and requests.
- Distrubation of schedule to employees.
- Managing employee requests.
- Mainting a running log of restaurant activities.
- It has more than lived up to what was advertised.
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success Quick Initial Response | Need to explain problems multiple times |
We chose HotSchedules because of its cost and relative ease of setup. They worked with us while cleaning up our POS employee database to bring in an accurate list into the HotSchedules platform.