HotSchedules Solutions Work! | TrustRadius

Overall Satisfaction with HotSchedules

Use Cases and Deployment Scope

Being used across the whole organization. Helps us address scheduling, labor controls, and communication.

Pros and Cons

Pros

ABF reporting
Ease of use for all people for scheduling/swapping shifts
Tie-in to Schoox training platform

Cons

Would like to see quicker response times to issues that arise
Have had trouble with pre-formatted reports not coming through properly

Alternatives Considered

ADP Enterprise eTIME, CrunchTime! and Aloha POS

ease of use, interconnectivity

Usability

10

Extremely easy to use

Likelihood to Recommend

Well suited for understanding and managing better your labor controls and schedules.

Comments

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Annie Smith
(Vendor Representative) commented 6 years ago
Thank you so much for your review, Abe. We have really enjoyed working with the Eat Here team and we're glad you're finding HotSchedules helpful for scheduling and labor management. I appreciate your feedback on the reports. Please let your Customer Success Manager, Cecilia, know which reports are giving you trouble and we will happily look into it for you.
Cecilia Peña
commented 6 years ago
Abe - Thank you so much for your review! It means so much to us to have you recognize HotSchedules as a solution that works. We greatly appreciate you taking the time to share your experience and thoughts on our product offerings. Our relationship with Eat Here is one we value immensely and I am excited for future opportunities for our organization to assist you all in thriving.