Hubspot works for small busienss | TrustRadius

Pros and Cons

My blog page is an organized and destination spot for people who look for my business material. It's helped generate leads.
The investment level for a small business like myself is affordable. I feel we get a good ROI based on the investment we make each month.
They have a strong support team that is courteous and professional to help me when I have problems.

At times their contact/prospect tool doesn't work. At others it's confusing when they make an upgrade and I miss it. Each time I've had issues they've been good about helping me.
Some of the emailing tools could be a little easier to use.

Return on Investment

I've had increase in the number of leads, and I've been able to follow up on leads faster due to the quick turnaround of leads into my email box.
As mentioned earlier, for the number of leads I receive against the amount we invest each month we feel we receive a good ROI.

Likelihood to Renew

10

ROI is there, and ease of using the tools and resources due to familiarity.

Likelihood to Recommend

Need to invest the time in blogging consistently and build downloadable material for prospects to click on.