Don't miss out on HubSpot!
November 13, 2013

Don't miss out on HubSpot!

Erica McArdle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction

  • HubSpot is extremely user friendly and easy to train new users which is very important so mistakes are minimal.
  • HubSpot's customer service and support are always helpful and readily available. You can call them with any questions/problems and they work to solve your issue immediately.
  • One of my favorite tools is the Social Inbox feature. With HubSpot, you can keep track of all Social Media and measure the effectiveness and reach of each post. They also make it easy so you can schedule posts on all social platforms for multiple users.
  • HubSpot integrates with CRMs like so you can track leads and grow your database. A huge issue for many businesses is not knowing where your leads come from, HubSpot gives you the origin of each lead so you can target campaigns effectively.
  • HubSpot is affordable in comparison to hiring a marketing agency to do your website work especially when they don't have the expertise your in-house employees possess. Definitely worth the investment.
  • I think websites who use HubSpot would look fresher and more professional if they had better graphic features, more fonts and additional layouts. Any business who is doing things themselves wants everything they do to look the best it possibly can.
  • Call to Action buttons are too simplistic and they should have more options so the CTAs don't look the same throughout the site.
  • The start up costs are expensive for small businesses.
  • HubSpot's tools allow for increased employee efficiency because it is easy to use and you can do everything in one place without difficulty.
  • HubSpot allows you to manage leads more effectively since you know who they are and where they came from. It is easy to begin targeted campaigns when you know what interests your leads.
  • Problems are solved quickly due to the great customer service and support they offer. I have never had a question unanswered.
I give HubSpot a 10 for their overall greatness. A product that is innovative, user-friendly, helps generates new business, creates efficiency and saves time is two thumbs up. Not only do they have great features, they have customer service who is friendly and ready to solve any problem thrown your way. I think HubSpot is essential for any business. They give you the tools you need to succeed and prove their worth! If you don't have HubSpot you are missing out!
I would 100% recommend Hubspot if asked by a colleague. I would advise my colleague to ask questions and use HubSpot's support. Their job is to support their customers and answer questions and they are more than willing to help. HubSpot has endless whitepapers, blogs and webinars that are informative and helpful for using HubSpot's tools. These resources also help you to improve your day to day marketing activities. HubSpot give you the tools and resources you need, take advantage of them!