HubSpot - Efficient addition to our Office
Leah Kirkpatrick | TrustRadius Reviewer
November 17, 2013

HubSpot - Efficient addition to our Office

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Enterprise

Overall Satisfaction with HubSpot

  • We have been able to use the reporting functions of HubSpot to see what happens when we send out an E-Blast and been able to make improvements based on the success of the blast.
  • We have been able to very easily integrate the landing pages on our website for easier reporting and faster lead generation to our team.
  • Have been able to set up E-Blasts ahead of time and make changes easily and efficiently to save time.
  • I really wish that the revisit notifications off of our website were as easy to auto send as the original visit notification. At this point I have to go thru them individually and then log on to HubSpot to see which territory it goes to and then forward manually.
  • We have definitely seen a faster lead conversion rate. This has allowed us to do more marketing promos and get them out faster to our database as well as keep up with the new leads more efficiently.
  • We have had an overall better experience with forms on our website because of HubSpot. This has led to a more efficient system of answering leads and contacts. Our old forms were not always easy to fill out as they were on our German based website.
I would make sure to tell them all of the things that have been an improvement for us with HubSpot. Before we were using multiple services to do all the things that HubSpot does. Because it encompasses all of those areas it makes it more convenient and efficient of a system. As well as all about the great customer service and the ease of use.

Using HubSpot

This has been a great tool to use and anytime we have any issues the Customer Service number is quick to help find a solution. They are also very thorough in following up with any issues that were not easily resolved. We have also had times where we did something that caused an issue and HubSpot was still right there helping us to figure out what we did wrong and spent an entire day fixing what we had done wrong. Overall very satisfied with the service, the reporting, & the functionality.