Easy to use, all in one tool, and free...Does it get better than that?
September 25, 2015
Easy to use, all in one tool, and free...Does it get better than that?
Score 10 out of 10
Vetted Review
Overall Satisfaction with HubSpot CRM
The CRM is being used by myself and our CMO, CEO, and VP to track our interactions with our leads. Having a Salesforce contract for so long, it was surprising switching over the HubSpot CRM and finding it was so easy to use. In Salesforce we would let our contacts just sit. They were hard to navigate and manage so we never wanted to go through the trouble of updating and purging. With the HubSpot CRM, it is super quick and easy to update and maintain our contacts as it integrates with our HubSpot marketing license. We have less emails bouncing and are able to have more meaningful conversations with our prospects now.
- View a timeline of not only your interactions with the prospect, but how they are responding to your emails (opening, clicking, etc) and how they are interacting with your website.
- The above knowledge gives you more context for the call you have with the prospect.
- All the important information you need about the client is right in the overall list: their overall lead score, their company, their domain name, their email, etc. You have the option to customize this as necessary.
- You can call, email, leave notes, record meetings, set tasks, and send calendar invites all from the contact's page.
- A few of the functionalities aren't developed fully or maybe I just don't have a lot of use for them.
- The contact tiers are a bit limiting for organizations with a lot of contacts.
- More timely follow up with qualified leads
HubSpot CRM was free, so it was worth simply trying. After using it more hands on, it integrates with all the tools I use most frequently, and offers me way more value than our previous provider.