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Hubspot for everyday marketing use
November 23, 2021

Hubspot for everyday marketing use

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use Hubspot CRM to manage and engage incoming sales leads, as well as in our ABM outreach.
  • Giving me a clear history of my engagement with each person.
  • Organizing and sequencing my daily tasks.
  • Storing and helping create email templates.
  • Providing visibility into my own activity and accomplishments.
  • The search feature does not show you the correct result until you spell the entire name, giving you completely different/unrelated results until you do.
  • It has helped manage the workflow of my entire team, allowing us to design and schedule our time, basically outlining our role through Hubspot's tracking of our activity.
We only use Hubspot and Salesforce, but each for different things. Outside of that, I have only used Hubspot CRM.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It is very well suited to help you manage outreach to many different people while keeping track of your history with each one so that you can have a personal touch with everyone. It's less suited to help you hunt for and find those leads.

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
10
9.0
Case management
Not Rated
Call center management
9
Help desk management
9
10.0
Lead management
10
Email marketing
10
8.5
Task management
9
Billing and invoicing management
Not Rated
Reporting
8
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
10.0
Custom fields
10
Custom objects
10
API for custom integration
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated