HubSpot CRM Review
March 08, 2023

HubSpot CRM Review

Troy Oslay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with HubSpot CRM

HubSpot CRM has helped our company grow on the online side of things. It's very helpful by allowing us to organize and keep track of our leads. We are going to triple our online sales this year. HubSpot CRM plays a huge part in this. If you are looking for a CRM, I will take a hard look at this one!

Pros

  • Tracks every little move moments that our leads do.
  • Sequences are awesome it helps with reaching out to consumers that aren't quite ready.
  • The setting task is huge for me. It allows me to set tasks months or even a year down the road to help follow up.

Cons

  • I would like to see HubSpot CRM lean towards texting just a hair more.
  • We have tripled online sales revenue with help of HubSpot CRM.
  • Cost savings helps up track our ads that we are running.
  • Helps with long term deals to be completed.
This is only one I have used.
Running ads and being able to track the ads and seeing how many leads we are closing of the ads are very nice so they align very well.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Well suited for emailing and keeping track of customers. I wish it would record text messages.

HubSpot CRM Feature Ratings

Not Rated
Customer data management / contact management
Not Rated
Workflow management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Quote & order management
Not Rated
Interaction tracking
Not Rated
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

Comments

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