HubSpot for start-up
January 24, 2023

HubSpot for start-up

Caleb Sinn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot to track our entire sales and fulfillment process. HubSpot allows me to keep an eye on each opportunity and helps me create next steps to prevent losing clients and open opportunities. It also gives this same visibility to my entire team.

Pros

  • Reporting for sales
  • Workflows to save my team time

Cons

  • Clearer pricing
  • Our revenue has increases since implementing it
HubSpot is way easier to navigate in my opinion. Our old CRM was very clunky.
It has helped us show what exactly we are doing right (in terms of meetings booked and revenue) on both sides.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

One of my favorite parts is customer service. The CS is almost like a FT team able to help you build your HubSpot process out. They are amazing!!

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
10.0
Case management
10
Call center management
10
Help desk management
10
9.5
Lead management
10
Email marketing
9
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10

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