Great product!
January 25, 2023

Great product!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM t is used to organize leads for our company's sales representatives. Our business goal is to sell portable oxygen concentrators to patients in need. We log calls with our customers with notes, and create deals and track returns and exchanges all through HubSpot CRM. I am also able to make tasks for myself which helps with organizing follow-ups and importance of tasks. Overall, HubSpot CRM makes my job easier!
  • Organize contacts by filtering settings
  • Able to set up tasks to monitor progress and follow ups
  • Simple interface makes HubSpot CRM it easy to use
  • Night mode for screen
  • Chat box to chat out other users in the company
  • More effective record keeping
  • Follow up easier with task setting
I have not used other CRM software.
Ive only use Hubspot CRM.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is an amazing tool for a sales company. I was able to organize my tasks in order to complete items in order of importance. For example, if I needed to follow up with a task I could set a due date for the task. I can also look and filter tasks by the date their due, or categories such as due today and overdue.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
8
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
6
Interaction tracking
10
Case management
10
Call center management
8
Help desk management
6
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
8
Reporting
9
Forecasting
10
Pipeline visualization
9
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
10
Role-based user permissions
9
Single sign-on capability
9
Social data
10
Social engagement
9
Marketing automation
9
Compensation management
8
Mobile access
8