Hubspot is fantastic for start ups!
July 07, 2023

Hubspot is fantastic for start ups!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We constantly faced the challenge of not following up with our prospects in a timely manner due to the amount we were dealing with, Hubspot solved this. We saw the amount of leads we deal with grow on a daily basis consistently and we can easy now easily manage with speaking to everyone in a timely manner and closing more sales.

Pros

  • Automation
  • Great UI
  • Reminders

Cons

  • It freezes constantly
  • It has previously caused us problems at trade shows when the system has been down
  • Better view for leads
  • Revenue growth
  • Costs saved compared to other similar systems
  • Easily transferrable data between new and old staff
I have used several different systems with being in sales for over a decade and this is by far the easiest, most efficient platform to use. Not to name a competitors name but one of the large ones make it very complicated for sales people and only make it easier for higher management. If the staff cant use it correctly, errors can be made and loss of revenue due to loss of leads/sales
With marketing, it has been an incredibly useful tool. We do bulk emails and newsletters out on a constant basis, Hubspot makes this amazingly easy to operate. We've also have had a lot of success by chasing the right clients as we can see who opened our emails and when.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I would highly recommend Hubspot CRM as it is greatly suited to a start up. It helps us grow the business by easily managing the leads and helps us perform tasks in our internal meetings. The way the system is displayed its really easy for everyone at all levels of tech ability to understand

HubSpot CRM Feature Ratings

8.7
Customer data management / contact management
8
Workflow management
7
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
9
Interaction tracking
9
7.0
Case management
7
Call center management
7
Help desk management
7
9.5
Lead management
9
Email marketing
10
8.0
Task management
8
Billing and invoicing management
Not Rated
Reporting
8
9.0
Forecasting
8
Pipeline visualization
9
Customizable reports
10
9.0
Custom fields
9
Custom objects
9
API for custom integration
9
9.0
Role-based user permissions
8
Single sign-on capability
10
7.0
Social data
7
Social engagement
7
10.0
Marketing automation
10
Compensation management
Not Rated
5.0
Mobile access
5

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