Good product for the money
July 08, 2023

Good product for the money

Luke Tubb | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use it to record and track all sales activity, create outreach funnels and monitor activity on our site. Without it we couldn't accurately track our revenue, sales progressions and outreach cadences.

Pros

  • Sales pipeline
  • Deal flow

Cons

  • Digital dialling - similar to Salesloft
  • Tracking sales to target
  • Revenue growth
  • Target optimisation
Overall good but not as good as Salesforce or Salesloft
Could be better.
Hubspot was cheaper

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It's a competent system and allows you to do everything you need on a day to day basis. It's just not as 'bells and whistles' as Salesforce for example.

HubSpot CRM Feature Ratings

6.3
Customer data management / contact management
8
Workflow management
7
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
5
Interaction tracking
4
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
4.0
Task management
6
Billing and invoicing management
5
Reporting
1
2.0
Forecasting
3
Pipeline visualization
1
Customizable reports
2
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
7.0
Role-based user permissions
7
Single sign-on capability
7
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

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