Value for Money
June 12, 2024

Value for Money

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM allows us to be organized and effectively help us to track out sales performance as an individual, as a team and as a company level. The ability to export it and being compatible with other softwares are definitely a plus as well.

Pros

  • Interface
  • Usability
  • Friendliness

Cons

  • Can be even more interactive in UI portion.
  • More customization feature will be great.
  • Lesser time required on sales reporting
  • More time to do work.
I feel that Salesforce CMS's UI sucks.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Sales based where multiple contracts are happening at the same time. If there isn't sales portion, no point doing it because it doesn't serve much purpose outside of sales.

HubSpot CRM Feature Ratings

9.0
Customer data management / contact management
10
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
9
Interaction tracking
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
8.7
Forecasting
10
Pipeline visualization
6
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10

Using HubSpot CRM

its better, but not the best.

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