Great Data Visual tool that's let down by lack of integrations & customer support.
March 23, 2024

Great Data Visual tool that's let down by lack of integrations & customer support.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Analysis Studio
  • Report Studio

Overall Satisfaction with IBM Cognos Analytics

We use the tool for data modeling as it helps in predictive data analysis for complex data, which is very much in line with real-life scenarios. It offers options for customizing and scheduling reports as per our requirements. It has a mobile application that works seamlessly. Depending on the scope, licensing, and maintenance can go from cheap to expensive.
  • We use the tool for data modeling as it helps in predictive data analysis for complex data, which is very similar to real-life scenarios.
  • Options of customizing & scheduling reports as per our requirements basis.
  • Has mobile application which works seamless.
  • API integration is not upto the mark with very limited options.
  • Laptops get overheated when the tool is used from moderate to heavy use. Also, there is a lag in the tool times.
  • Licensing & Maintenance can go from cheap to expensive depending on the scope.
  • Lot of scope to improve the customer support & its not upto the industry standards.
  • We use the tool for data modeling as it helps in predictive data analysis for complex data, which is very similar to real-life scenarios.
  • Options of customizing & scheduling reports as per our requirements basis.
  • Has mobile application which works seamless.
  • API integration is not upto the mark with very limited options.
  • Licensing & Maintenance can go from cheap to expensive depending on the scope.
1. We use the tool for data modeling as it helps in predictive data analysis for complex data, which is very much in line with real-life scenarios. 2. Options
of customizing & scheduling reports as per our
requirements basis. 3. With limited options, API integration is not up to the mark.
1. We use the tool for data modeling as it helps in predictive data analysis for complex data, which is very much in line with real-life scenarios. 2. Options
of customizing & scheduling reports as per our
requirements basis. 3. Has a mobile application that works seamlessly. 4. Laptops gets
overheated when used the tool from moderate to heavy use. Also, there is a lag
in the tool as times
5. Licensing
& Maintenance can go from cheap to expensive depending on the scope. 6. There is a lot of scope to improve customer support & it's not up to industry standards.
This tool helps in customizing and scheduling reports according to our requirements. We also use mobile apps to customize and schedule, and they do perfectly, too. The only challenge we face is data integration from third-party APIs, for which the tool doesn't help as desired. If they work on this, that could be great for the companies.
IBM Cognos comes close to Data Central. It has some pros & cons over Data Central. Pros: 1. We use the tool for data modeling as it helps in predictive data analysis for complex data, which is very much in line with real-life scenarios. 2. Has a mobile application that works seamlessly. Data Central is not easy to use on mobiles. Cons: 1. API integration with minimal options is not up to the mark. 2. There is a Lot of scope to improve customer support & it's not up to industry standards. Data Central is very much ahead in terms of support.

Do you think IBM Cognos Analytics delivers good value for the price?

Yes

Are you happy with IBM Cognos Analytics's feature set?

Yes

Did IBM Cognos Analytics live up to sales and marketing promises?

Yes

Did implementation of IBM Cognos Analytics go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Cognos Analytics again?

Yes

Well suited: 1. We use the tool for data modeling as it helps in predictive data analysis for complex data, which is very much in line with real-life scenarios. 2. Options
of customizing & scheduling reports as per our
requirements basis. 3. Has a mobile application that works seamlessly. Less Appropriate: 1. API integration with minimal options is not up to the mark. Laptops get overheated when using the tool, from moderate to heavy use. 2. Also, there is a lag in the tool times. 3. There is a lot of scope to improve customer support & it's not up to industry standards. 4. Licensing
& Maintenance can go from cheap to expensive depending on the scope.

IBM Cognos Analytics Feature Ratings

Pixel Perfect reports
7
Customizable dashboards
9
Report Formatting Templates
8
Drill-down analysis
7
Formatting capabilities
8
Integration with R or other statistical packages
7
Report sharing and collaboration
9
Publish to PDF
10
Report Delivery Scheduling
10
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
8
Predictive Analytics
9
Pattern Recognition and Data Mining
9
Multi-User Support (named login)
8
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
7
Report-Level Access Control
9
Single Sign-On (SSO)
8
Responsive Design for Web Access
8
Mobile Application
8
Dashboard / Report / Visualization Interactivity on Mobile
9
REST API
9
Javascript API
9