IBM Maximo Application Suite usage
October 08, 2025
IBM Maximo Application Suite usage
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with IBM Maximo Application Suite
We use it for processing of IT tickets, SR etc, so basically all ITIL Processes.
Pros
- PKI tracking
- ergonomic usability
- IBM Support
Cons
- better usage of desktop space
- some users are struggling with the interface
- partially complicated troubleshooting
- tracking of open tickets
- lot of automation saves time/budget
high integration in IBM provided products.
User acceptance, once user get proper trainings
User acceptance, once user get proper trainings
to be honest, IBM Maximo Application Suite doesn't provide any exlusive feautres , other ITIL software wouldn't provide. So basically it has only advantage for companies, which weren't using other products before
The company prefers IBM products portfolio
Do you think IBM Maximo Application Suite delivers good value for the price?
Not sure
Are you happy with IBM Maximo Application Suite's feature set?
Yes
Did IBM Maximo Application Suite live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of IBM Maximo Application Suite go as expected?
Yes
Would you buy IBM Maximo Application Suite again?
Yes
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