Overall Satisfaction with IBM Robotic Process Automation
We are [an] IT service provider. IBM RPA is part of IBM cloud Pak for Automation. We want to see its capability on RPA. We used it to implement the automation POC on Healthcare Patient registration & appointment process.
- It is a low code tool. We just built our first bot within 2 weeks with learning from scratch.
- It has chatbot, IVR, scheduling capability. RPA script can be called as a http call.
- It can easily automate UI manual work and has [a] record option which automatically generates the required codes.
- It can easily integrate with REST, SOAP service, DB, mail server.
- Can read CSV, files and also easily write in files, CSV.
- It has error handling capability, but I feel that can be improved.
- Logging can be possible with file write. In build logging capabilities will be very helpful.
- It can be used to build bot very quickly and low code. Low code ensure quality of the solution.
Do you think IBM Robotic Process Automation delivers good value for the price?
Not sure
Are you happy with IBM Robotic Process Automation's feature set?
Yes
Did IBM Robotic Process Automation live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of IBM Robotic Process Automation go as expected?
Yes
Would you buy IBM Robotic Process Automation again?
Yes