Best chatbot in the market
April 21, 2022

Best chatbot in the market

Mohammad Rashid Raza | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Watson Assistant

Using IBM Watson Assistant we have developed our ChatBot for instant messaging. Our platform is an eCommerce platform and sells products all over the world, hence we have trained the assistant for multiple languages so users from different language preferences can interact and get the information instantly. It helps us to lower the manpower and make our instant message system awesome.

Pros

  • Multitasking is easy
  • Data privacy
  • Natural language processing and understand or train the customer query

Cons

  • Make AI more smarter
  • Cost effective
  • Data security and privacy
Overall IBM watson assistant is a great implementation of the ChatBot.
This help us to understand the customers from different geo location and helps us to deal with those customers easily and deliver the right answer to their queries.
  • AWS Chatbot and Azure Bot Service (Microsoft Bot Framework)

Do you think IBM watsonx Assistant delivers good value for the price?

Yes

Are you happy with IBM watsonx Assistant's feature set?

Yes

Did IBM watsonx Assistant live up to sales and marketing promises?

Yes

Did implementation of IBM watsonx Assistant go as expected?

Yes

Would you buy IBM watsonx Assistant again?

Yes

As an organization of a web portal if someone wants to implement a ChatBot then IBM Watson Assistant is the best tool that is beyond the ChatBot and helps your business and customer a lot for your product and services.

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