Overall Satisfaction with IBM Watson Assistant
Using IBM Watson Assistant we have developed our ChatBot for instant messaging. Our platform is an eCommerce platform and sells products all over the world, hence we have trained the assistant for multiple languages so users from different language preferences can interact and get the information instantly. It helps us to lower the manpower and make our instant message system awesome.
- Multitasking is easy
- Data privacy
- Natural language processing and understand or train the customer query
- Make AI more smarter
- Cost effective
- Data security and privacy
This help us to understand the customers from different geo location and helps us to deal with those customers easily and deliver the right answer to their queries.
- AWS Chatbot and Azure Bot Service (Microsoft Bot Framework)
Do you think IBM Watson Assistant delivers good value for the price?
Yes
Are you happy with IBM Watson Assistant's feature set?
Yes
Did IBM Watson Assistant live up to sales and marketing promises?
Yes
Did implementation of IBM Watson Assistant go as expected?
Yes
Would you buy IBM Watson Assistant again?
Yes