TrustRadius
iCIMS Review 37 of 42
User Review: "How iCIMS works for me"
https://www.trustradius.com/applicant-tracking-system-atsiCIMS Talent Acquisition Software SuiteUnspecified7.198101
Michelle Coyne profile photo
January 17, 2014

User Review: "How iCIMS works for me"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
13.2
Modules Used
Reporting, Sourcing, Recruiting

Overall Satisfaction

iCIMS is being used by the US recruitment team to manage our applicant pool. I love that all our candidates are in one place. I love that my managers have one central place to review resumes, put notes, review cover letters and review other jobs the candidate has applied to. iCIMS is a great ATS and very easy to navigate around.
  • Easy to navigate
  • Clean layout
  • Easy to update candidate statuses
  • Easy to send communications
  • A great way to keep your notes on recruitment activities. Especially if you are managing lots of requisitions.
  • iCIMS doesn't always create updates that help the recruiter and it feels like the system dicates how we run our recruiting
  • Looking at the notes section isn't as easy to read as iCIMS thinks it is
  • I dislike that iCIMS emails every single time I send a rejection letter and it doesn't show me the fields that are auto populated. How will I knoew if the fields are working correctly?
  • A positive impact iCIMS has had on our business is the approval process. We can always go back to find when the approval was given and by whom.
  • iCIMs is a good tool but it does not live feed my jobs as frequently or as quickly as I'd like and that slows our recruiting campaigns down.
  • I love that my managers can find their resumes all in one place. This has helped created a better system for organization and I can say to a manager, that resume is in iCIMS.
I used other ATS's before like Taleo and I don't think that system functioned as well as iCIMS does. I find iCIMS to be easier to explain to managers and items can be found in a logical place such as a cover letter or previous resumes the candidate may have uploaded.
I believe my company has been very happy with the iCIMS product (although my managers don't know how to say iCIMS) as it allows a for us to collaborate on requisitions as we work remotely. I haven't seen any issues with iCIMS that would make me concerned about renewing our contract.
I really like iCIMS because it's easy for me to teach my managers how to use it. I know they don't want to read the iCIMS instructions which are long and boring. They want an interactive experience. If I was going to choose iCIMS in the future I would make sure that the updates iCIMS has to offer are included in the package price. For example, I see great things iCIMS is doing and updating but our company has to wait weeks or months to get the functionality.