Overall Satisfaction with iContact
iContact is used on a regular basis by our national Association. It gives us the feedback information we need to make decisions about upcoming events and tells us where to invest our time in preparation and planning. The feedback comes to us by way of charts or graphs indicating which members actually read our content, open rates on various hyperlinks, etc.
- Recently, iContact changed the way HTML emails are prepared and that has significantly moved us along this path of communicating better with our membership.
- If we have questions, Bill is always there to help us. The personal involvement means a lot because many times we're under a deadline to get information out to our membership.
- Adding names to iContact has been a cinch as we grow.
- Once we got to understand how HTML emails and newsletters were created, the process has been much simpler and I cannot honestly think of ways to improve anything about their website or implementation of the work we need to have done.
- We'd be "up the creek" if we didn't have a viable email service like iContact. We do group golf travel (trips to Europe and the USA) and having immediate feedback helps us in the booking process of where we'll go next.
- Aurea Campaign Manager (formerly Lyris HQ)
We converted from Lyris to iContact years ago and enjoy the analysis features iContact provides over Lyris.