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LOVE Image Relay—It's Incredibly Helpful!
May 22, 2022

LOVE Image Relay—It's Incredibly Helpful!

Sherie Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Image Relay

I use Image Relay as unlimited storage for files (including very large video files) and to keep things organized. In the past we did not have a storage system that was unlimited and an easy way to share files between people, so Image Relay has fixed that issue.
  • Image Relay keeps things organized well
  • It's SO easy to create upload links and send them to people when you need materials from them. I love that you are emailed when someone uploads to a folder you created.
  • The support team is great at Image Relay too—I've rarely had any problems, but when I do or have questions they respond very quickly!
  • I haven't really run into anything yet that needs major improvement
  • Image Relay has only offered positive impacts for me. The search function is great when used properly — our photographers can input tons of metadata that is later used to find certain teams or players within the website.
  • I don't mind having duplicates in the system as long as they are in places they need to be, but Image Relay does tell you when you've uploaded something multiple times which could be helpful to others.
Google Drive does not have the same capacity and functions that Image Relay has, so it is really no competition at all. I really enjoy all the functions that Image Relay has that other companies may not have considered.
It's very easy and quick to learn how to use Image Relay and the support team is readily available if you need further assistance. The chat function is easy to navigate and it makes office organization possible!
Great! As I mentioned before, I have reached out more than once for questions or concerns and their support team always gets back to me in a very short amount of time. The answers have always solved my problems and it's been a wonderful experience overall.

Do you think Image Relay delivers good value for the price?

Not sure

Are you happy with Image Relay's feature set?

Yes

Did Image Relay live up to sales and marketing promises?

Yes

Did implementation of Image Relay go as expected?

Yes

Would you buy Image Relay again?

Yes

I am creating videos where the base of the video is interview-based. I cannot travel to each individual, so Image Relay allows me to create upload folders and send the link to people and have them upload their videos for me to easily download and use in a feature piece. Internally, Image Relay has the function of keeping files private so sensitive folders are only accessible to certain departments or team leads like me.