Big fan of Influitive
Updated March 02, 2022

Big fan of Influitive

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Customer Advocacy

Overall Satisfaction with Influitive

We use Influitive to connect with our customers online. It's been a valuable tool!
  • Great customer success team, they are thoroughly invested in the success of their clients long-term
  • Easy to use solution out of the box
  • Fast support when needed
  • The referral piece wasn't enough for us as it didn't manage payouts so we had to add on a second solution
  • Integrations - Tango Card is a nightmare to deal with when there's an issue
  • Review generation has increased
  • Surveying our customers for new products
  • We've gotten some new business referrals through it
Excellent support- that's Influitive's best feature in my opinion. Support is fast to resolve issues and the customer success team works with us on a biweekly basis to strategize campaigns & the future of the program.

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Influitive is great if you want to manage community within your business and give your customers an open forum to discuss with each other & your brand. It does take a lot of work & time to manage so would recommend Influitive if you're a company with the resources to truly put behind it.