Overall Satisfaction with Influitive
We manage our large global advocacy program through Influitive. All acts of customer advocacy [are] managed through this program as well as any prospects that are looking to become engaged in our global advocacy program.
- Maintains all point status for our advocates
- Engages all advocates in a community that is truly based on their advocacy needs.
- Creates a secure networking environment for advocates and prospects
- Creativity! This gives advocacy a creative brand
- Connection with CRM system and our reference program.
- More out-of-the-box solutions. We are lucky that we have an amazing web and brand team but if you do not have access to that it can be hard to get your hub where it needs to be from a branding standard.
- Better networking opportunities for managers of the program.
- Increased Customer engagement
- Increase in customer reference data base
- Increase in social engagement
We mainly focus on using Influitive for the benefits of customer advocacy. This allows our program manager to work with every part of marketing and product to reach our advocates for several different [tasks] at once. It then allows our advocates to participate in the acts of advocacy that are most comfortable to them.
Do you think Influitive delivers good value for the price?
Yes
Are you happy with Influitive's feature set?
Yes
Did Influitive live up to sales and marketing promises?
Yes
Did implementation of Influitive go as expected?
I wasn't involved with the implementation phase
Would you buy Influitive again?
Yes