Influitive Review
August 25, 2022

Influitive Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Customer Advocacy

Overall Satisfaction with Influitive

We use Influitive to communicate with our advocates including engaging and nurturing them through contents that we deliver through our multi-channels. Our hub is organized using the multi-channel method provided by Influitive which enabled us to maximize engagement, deepen customer education, and drive key program objectives. This offers our advocates a better user experience by easily finding content that’s interesting to them, through our feedback we have also discovered that our advocates appreciate such a feature as well.
  • Multi-channel options
  • Challenge building
  • Rewards Features
  • Increased customer engagement
  • Increase customer retention
The Influitive team has been really helpful in providing our team with the necessary support required - i.e challenge creation, content ideation, rewards support
I have been able to engage with customers on a closer level and this has enabled me to understand the needs and wants of our customers better

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Influitive is great if you are considering a platform where you can engage with your customers and also track your progress in terms of content creation and results analysis. This helps keep a steady pipeline of content flowing into your AdvocateHub on a monthly basis. Also, by allowing others in your organization to post challenges, they’ll see firsthand how advocacy can support their own team’s goals and initiatives.