Easily integrated customer advocacy platform
August 25, 2022
Easily integrated customer advocacy platform
Score 9 out of 10
Vetted Review
Verified User
Software Version
Customer Advocacy
Overall Satisfaction with Influitive
We use Influitive for our customer advocacy program. We were going to start a program & platform from scratch, however, after seeing Influitive, realized there was no way we could do it without a platform like this.
- Onboarding/implementation/customer success - we have had so much help in launching our program and finding success with it!
- Intuitive platform - easy to navigate & understand, good documentation
- Amazing integrations with common things like Salesforce, Discourse, and more
- Accessibility could be improved - would love to see room for things like alt text and other accessibility measures that can be taken
- Some of the interface is a little clunky and I wish there was a way you could do things easier - example: I wish I could duplicate rewards and change one or two things instead of starting the process over
That is certainly one of our goals - to use Influitive to drive community engagement. We use another platform for our community but it integrates easily so I hope we'll be able to see success with that.
Do you think Influitive delivers good value for the price?
Yes
Are you happy with Influitive's feature set?
Yes
Did Influitive live up to sales and marketing promises?
Yes
Did implementation of Influitive go as expected?
Yes
Would you buy Influitive again?
Yes