Intacct makes an Impacct
July 30, 2014

Intacct makes an Impacct

Dana Darla | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Intacct

Intacct is being used by the accounting department.
  • Intacct provides an excellent transaction history feature that most other accounting software don't.
  • Intacct is very easy when it comes to report customization.
  • Intacct allows for document attaching (any back up to support entries), which a lot of the other accounting packages don't.
  • Intacct does not allow summing of columns which is inconvenient in some reporting.
  • Good customer service - every time I called, I got to talk to a live person and be helped on the spot.
Positive over Movex (the user friendly factor is definitely in Intacct)
Employees are comfortable using Intacct and management is used to the reports since all management is looking for what Intacct can provide.
I like Intacct as an accounting package, but there are still some features that can be added to the easiness of reporting and creating reports.

Using Intacct

10 - Accounting and Finance
1 - Accounting knowledge
  • General Ledger Accounting
  • Accounts Payable
  • Financial Reporting

Evaluating Intacct and Competitors

  • Price
  • Product Features
  • Product Usability
  • Analyst Reports
Combination of Product Usability and Price

Intacct Implementation

Did not encounter any issues with implementation so it was all a good experience.

Intacct Support

I always get help right away when I need it.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
When the look of Intacct changed in 2013, we had some issues with our formats. I called Intacct and they told me right away what we can and cannot do with the new version.

Using Intacct

I pretty much trained myself, it was very easy to use.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Financial Statements
  • Budget reports