Intacct: Lean Looks, Strong Backbone
November 13, 2015

Intacct: Lean Looks, Strong Backbone

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intacct

Intacct was the ideal solution for a growing company that wanted to use a cloud-based platform that offered a growing base of integrations with other systems. The system was implemented in an accounting department that had far outgrown its off-the-shelf software that limited the number of simultaneous users.

Pros

  • Intacct has a superior level of permissions and rights so the correct people see and enter only what they should.
  • Consolidation reporting and cross-entity postings could not be easier. Intacct's multi-entity features far surpass expectations.
  • Intacct is leaping ahead of competitors with its strong developer community and quickly expanding system integrations.

Cons

  • The custom report writer is a bit confusing and cumbersome in use, but [I] understand that it will be receiving an overhaul soon.
  • Customer support isn't often needed, but it can be vague as to whether the support is to be provided by the company or its partners.
  • The Learning Center needs an overhaul and update. New features are continually added to the system, but the online videos lag behind.
  • Intacct has sped up the AP process from entry to payment.
Intacct offers a lean, responsive system that, as a cloud-based solution, doesn't require a hefty outlay of capital for servers and administration of same. The ERP has a very user-friendly interface and offers an incredible amount of customization.
Intacct has many customization features that lend it to finding a home in the accounting departments of an extremely wide array of different industries. When evaluating this, or any other software for that matter, get an extended trial of the system. It's easy to dip a toe into any system, but getting into the depths of Intacct really shows its strengths and potentials--customization, SmartRules, SmartEvents and integrations.

Sage Intacct Feature Ratings

Accounts payable
10
Accounts receivable
10
Cash management
10
Bank reconciliation
10
Expense management
8
Time tracking
8
Fixed asset management
10
Multi-currency support
8
Multi-division support
10
Regulations compliance
10
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Inventory tracking
Not Rated
Location management
10
Pricing
9
Order entry
10
Credit card processing
Not Rated
Reimbursement management
Not Rated
Dashboards
10
Standard reports
10
Custom reports
9
API for custom integration
10
Plug-ins
10
Role-based user permissions
10
Single sign-on capability
10

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