Feedback
September 14, 2023
Feedback
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
I use intercom to write and hold support articles, use live chat to support customers, and to integrate with Userguiding. We are a smaller tech start and intercom has provided a central place for all things support.
- Easy to use
- Good analytics
- Easy for non-tech users
- better customer support (talking to a person)
- easier integration with userguiding
- better integration with JIRA
- increased onboarding
Not the best, but it's alright
Do you think Intercom delivers good value for the price?
Not sure
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
Yes
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes