Intermapper is a must have for Network Monitoring
January 11, 2018

Intermapper is a must have for Network Monitoring

Geoff Benedetti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intermapper

As the network administrator for Anchorage Water & Wastewater utility, I use Intermapper on a daily basis. Several other techs in our IT department use it as well. I monitor 150 routers and switches as well as servers, access points,UPSs, SCADA PLCs and just about anything else you can think of with an IP address. I look at it when I first come in in the morning, as a quick and dirty view of the network, to see if anything is down. I have about 18 maps that I've built and I can use the double-click action to log into any of the devices on any map. This makes managing everything very easy and convenient.
  • Monitors devices via SNMP.
  • Allows logging into devices via helper apps, making management very easy.
  • You can monitor Microsoft Windows Services with Intermapper.
  • You can set up alerting for when devices are down. The alerting can be an e-mail or text, or an audible alarm.
  • Does trending or charting of network links so you can see network utilization over time.
  • Sometimes when you set up connectivity between devices, the links will disappear or change.
  • Sometimes the display gets wonky.
  • Sometimes charts seem to disappear.
  • We've experienced much better network visibility.
  • We've experienced quicker problem resolution.
  • We've used the trending feature to justify more bandwidth to various sites.
We used to use What's up Gold for our network monitoring but Intermapper seems to have better mapping capabilities. We used to use Ciscoworks for monitoring our routers and switches but it was limited to just those network devices and was a pain to set up and manage. We currently use SolarWinds Orion for additional monitoring and configuration backup as well as netflow monitoring.
It's great for monitoring SNMP devices; if you can just set up ping/echo to devices.

Intermapper Feature Ratings

Automated network device discovery
3
Network monitoring
9
Baseline threshold calculation
8
Alerts
8
Network capacity planning
4
Packet capture analysis
6
Network mapping
9
Wireless infrastructure monitoring
8
Hardware health monitoring
9