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I appreciate Invoca's functionality and ease of use.
February 28, 2020

I appreciate Invoca's functionality and ease of use.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Invoca

Invoca is being used as a call platform to manage and route all of the campaigns we set up for our buyers. A department in the organization is using Invoca. It helps us drive revenue for our company in a user-friendly way. It allows us to make necessary changes and updates promptly.
  • It is very user-friendly, especially for first-time users.
  • Very easy to make changes and updates.
  • Everything is straightforward to navigate across the whole website.
  • No ability to schedule when we want campaigns to go active
  • Frustrating when adding states to call campaigns. I wish we could have a checkbox next to each state we add instead of the current method.
  • Only positive impact of helping us grow our numbers
Invoca is the only platform that I have used. I will not be able to provide a comparison to other call platforms.
I give it this rating because of the ability to learn its functionality so quickly. It is easy to navigate through and not a huge learning curve. They make it very easy to get the necessary pieces of data that I need to be successful. It always has a good track record of being accurate.

Do you think Invoca delivers good value for the price?

Yes

Are you happy with Invoca's feature set?

Yes

Did Invoca live up to sales and marketing promises?

Yes

Did implementation of Invoca go as expected?

I wasn't involved with the implementation phase

Would you buy Invoca again?

Yes

Overall just an easy place to manage all campaigns and make sure they are performing well. Invoca is excellent for pulling data promptly so we can analyze the necessary pieces of data. Very easy to add the essential pieces of info when pulling certain files. I enjoy using Invoca.