Next-Gen Call Tracking Solution
June 24, 2021

Next-Gen Call Tracking Solution

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Invoca

We use Invoca call tracking in our marketing team within our email campaigns.
We use it to increase our campaign performance by providing insight into the email recipients by making use of the click-to-call option.
Invoca helps us with sales attribution for our campaigns.
It integrates with Salesforce CRM to sync the conversions happening due to our marketing campaign efforts.
  • Very easy to use & manage marketing campaigns
  • Great assistance from the customer support team
  • Easy to pull out reports of marketing performance
  • Multi-lingual support is not there
  • Can't find the source of all the calls
  • Call attribution
  • Call tracking
  • Reporting
  • We were able to reduce non sales calls
  • Track marketing performance
  • Increase conversions

Do you think Invoca delivers good value for the price?

Not sure

Are you happy with Invoca's feature set?


Did Invoca live up to sales and marketing promises?


Did implementation of Invoca go as expected?


Would you buy Invoca again?


We are able to reduce non-sales calls by being able to attribute [the source of incoming calls].
But it needs patience and a long time to get the benefits of its AI capabilities. So RoI could be a longer run.
It is expensive if we needed a simple call tracking solution only.