Overall Satisfaction with ISL Light
We use ISL Light to serve our external and internal clients - we sell antivirus tools and help desk that require a high demand in technical support, and with ISL Light we supply that need. What is most interesting about ISL Light is that it allows us as a company to control all users who use the tool and monitor their use.
- Control is key. ISL Light allows us to have control of all the movements that our employees could make.
- The software usage reports allow us to make strategic decisions for the company, unlike other tools this allows us to track its use.
- I would like the chat not to get in the way during the sessions, although it is something not so important if it could be seen better.
- Something in the design does not look so modern, I would like its interface to look more attractive.
- The impact we have with ISL Light is very positive because it allows us to guarantee our clients not only support care but also security and that trust translates into business.
Do you think ISL Light delivers good value for the price?
Are you happy with ISL Light's feature set?
Did ISL Light live up to sales and marketing promises?
Did implementation of ISL Light go as expected?
Would you buy ISL Light again?