Best in its purpose
September 29, 2021
Best in its purpose
Administrator in OtherInformation Technology & Services Company, 1-10 employees
Score 10 out of 10
Overall Satisfaction with ISL Light
We are 100% satisfied with ISL solutions and their helpdesk. App also works like charm on Android devices. ISL Light saved a lot of time for us and our customers in several fields. Last year we had a big project ahead and ISL saved a lot of time for preparation and solving critical topics in the IT field. It helped transparently finish all tasks within planned timeline. Keep up the good work ISL Light team!!!
- Off-site help
- Remote support
- Ease of use
- Simple Always-ON app
- Mobile support
- to be on Ninite download page
- In few cases helped our bussines in epidemic times where no personal contact was allowed.
It's easy to answer this. ISL Light has practical advantages with a normal or RDP connection. Always-on seems to work better for us and only one number to connect to a client is also more practical than entering numbers and passwords. Also, faster opening and always the up-to-date start of application is superb for our needs.
Do you think ISL Light delivers good value for the price?
Are you happy with ISL Light's feature set?
Did ISL Light live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ISL Light go as expected?
I wasn't involved with the implementation phase
Would you buy ISL Light again?
Between projects [it] can sometimes happen that you can't describe things understandably, so the best way is to show people how to do it and that is where ISL Light comes in handy. It is easy to record sessions also, so you can after writing a report of what is or should be better.
ISL Light Feature Ratings
Secure remote access with Smart Card authentication
Access to sleeping/powered-off computers
Over-the-Internet remote session
Initiate remote control from mobile
Remote management of servers & workstations
Remote Active Directory® management
Centralized management dashboard
Monitoring and Alerts
Multi-platform remote control