ISL Light - Great way to provide AlwaysOn access and support
February 10, 2023
ISL Light - Great way to provide AlwaysOn access and support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ISL Light
We have several use cases for remote controlling software but the main objective with ISL Light was to centralize the management with permission controls to reach various clients in an effort to achieve higher grade security while at the same time provide a service to the organization that translates into ease of use. We have production employees relying on remote control to reach production systems, we have superusers needing to provide support to mobile devices in warehouses, CAD-users working from home controlling their job PC at work and an IT team that need remote control capability. With clients ranging from Win XP-Win 11, Android and iOS and the need of unattended access. The ISL Light solution is a cost effective and stable.
- Ease of use UI
- Stable remote control
- Permissions and user management
- Quick and helpful support
- Lackluster Mobile device control (Android)
- Invite another operator to session is awkward to use
- File transfers method feels dated
- Software spending for remote control lower than our previous software
- Better overview of total license usage
- Simplified user management
Simple UI with ease of use for the end user. ISL Light compability with a range of Windows OS's. Cost effective. Great support and aftersale puts ISL Light at the front of the line.
Do you think ISL Light delivers good value for the price?
Yes
Are you happy with ISL Light's feature set?
Yes
Did ISL Light live up to sales and marketing promises?
Yes
Did implementation of ISL Light go as expected?
Yes
Would you buy ISL Light again?
Yes