ISL Light - Great way to provide AlwaysOn access and support

For several years now, we have several use cases for remote controlling software but the main objective with ISL Light was to centralize the management with permission controls to reach various clients in an effort to achieve higher grade security while at the same time provide a service to the organization that translates into ease of use. We have production employees relying on remote control to reach production systems, we have superusers needing to provide support to mobile devices in warehouses, CAD-users working from home controlling their job PC at work and an IT team that need remote control capability. With clients ranging from Win XP-Win 11, Android and iOS and the need of unattended access. The ISL Light solution is a cost effective and stable.

Using a set up where a group or individuals are allowed to connect to isolated machines, instead of letting everyone with the code to be able to access. We also got the choice of unattended access to certain accounts. ISL meets any security needs we get, both internal remote view and external remote view.

The technical support is above fenomenal, we've used them several times and always get quick and personal responses. Mainly we use the chat via the website and are the techs not able to answer the question they usually reach back fairly quick through email. I can easily compare to other vendors where it's a real hassle to get tech help, but not with ISL, we always get timely help and this should be industry standard.